Simulation Modeling and Business Dynamics

This is an introduction to the basic aspects of modelling and simulation applied to problem solving and decision making in businesses with application to production/operations, logistics, service, and other systems. Emphasis will be on model building, application of basic statistical data analysis, and the use of simulation for design, evaluation, and improvement of operational systems. The topics include statistical models, queuing theory, random variable generation, design and analysis of experiments, verification and validation of simulation models. Applied Software: Arena Simulation