Business Process Management

This course provides an overview of the principles, concepts, trends and techniques required to transform businesses from a traditional, functional approach to a process-centric one. The course provides a survey of the various methods for architecture, analysis, design, and specification being used in the Business Process Management field and introduces participants to a simple audit that indicate where organizations are and what do they need to do to become process-centric. Topics include process mapping, performance measurement, performance improvement, and driving change. Applied Software: Any Business Process Management Software such as Pega or Scoro.